Shipping policy

Shipping Policy

Last updated: September 3, 2026

Thank you for shopping with Gettin Place.

Processing Time

Orders are normally processed and prepared for shipment within 1 to 3 business days after successful payment.

Business days do not include weekends or holidays.

Processing may take slightly longer during sales, promotions, auctions, holidays, or periods of unusually high order volume.

Shipping Charges

Shipping costs are based on factors such as:

  • Package weight

  • Package dimensions

  • Destination

  • Selected shipping service

Applicable shipping charges will be displayed during checkout whenever available.

When multiple items are purchased together and can safely be shipped together, Gettin Place may combine the merchandise into one shipment.

Tracking

Tracking information will be provided when available after the order has shipped.

Carrier delivery estimates are estimates and are not guaranteed by Gettin Place.

Shipping Address

Customers are responsible for entering a complete and accurate shipping address.

Please verify your address before completing checkout.

If you discover an address error, contact us immediately at shensontgp@gmail.com.

We cannot guarantee an address can be changed after an order has entered processing or has been shipped.

Gettin Place is not responsible for additional shipping costs or delivery problems caused by an incorrect or incomplete address provided by the customer.

Returned Packages

If a package is returned to Gettin Place because of an incorrect address, insufficient address, refused delivery, or other customer-related delivery problem, additional shipping charges may be required before the package is shipped again.

Carrier Delays

Once a package has been accepted by the carrier, delivery is handled by the shipping carrier.

Delivery may be affected by:

  • Weather

  • Holidays

  • Carrier delays

  • Transportation disruptions

  • Natural disasters

  • Incorrect addresses

  • Other circumstances outside our control

Gettin Place is not responsible for carrier delays outside our reasonable control.

Packages Marked Delivered

If tracking states that your package has been delivered but you cannot find it, please:

  1. Check your mailbox, porch, front door, side entrance, or other delivery locations.

  2. Check with other household members.

  3. Check with nearby neighbors.

  4. Allow up to 24 hours in case the carrier completed its delivery scan early.

  5. Contact the shipping carrier for additional delivery information.

You may also contact us at shensontgp@gmail.com, and we will provide available shipment information that may assist with the carrier investigation.

Lost Packages

If tracking does not update for an extended period or you believe a package has been lost, contact us.

We may assist with submitting a carrier claim when appropriate.

Damaged Packages

If merchandise arrives damaged during shipping, contact us within 48 hours of delivery.

Please keep:

  • The damaged merchandise

  • Shipping box or mailer

  • Packing material

  • Shipping label

  • Photos of the merchandise

  • Photos of the packaging

Do not discard the packaging until the claim has been resolved.

International Shipping

International shipping may be available for select products when offered during checkout.

International customers are responsible for applicable customs charges, import duties, taxes, brokerage fees, or other charges assessed by the destination country.

Customs processing may result in additional delivery time.

Contact Us

For shipping questions:

Gettin Place
Email: shensontgp@gmail.com